HVAC service contracts (or HVAC maintenance contracts) are absolutely vital to the success of any HVAC business. For both technicians and customers alike, these documents provide important information and help establish credibility, set expectations and generally specify the terms and conditions around whatever services are being provided.
Remember, this is a legal document and is to be taken seriously by both parties. The HVAC service contract includes the installation, maintenance and repair of an air conditioning or heating system in homes. For homeowners, an HVAC service contract is an important piece in helping ensure they can keep their equipment running efficiently.
So, if you’re wondering what to include on an HVAC contract, keep reading to learn more about the core pieces this document and how you can best craft your own HVAC service contract.
Key Elements of an HVAC Contract
When drafting an HVAC contract, it’s important to take the time to make the document as comprehensive and straightforward as possible, using clear and precise terms to so that all parties are on the same page from the start of the project through its completion.
Key elements of your HVAC service contract should include the following: • Company details – Includes the HVAC business’s legal name, their addresses, and participation in the transaction.
- Services: Defining the services you will be delivering, as well as the frequency and number of expected to be required.
- Payment methods – The price of the service and the method by which the HVAC technician expects to be paid.
- Termination clause – If either the service provider, contractor attorney, or the customer wishes to discontinue the contract.
- Indemnification clause – In the event of a dispute, this clause establishes who is responsible for compensating the victorious party for their losses.
- Governance – Designed to establish which governing laws will be applied to address any dispute (most agreements only require an acknowledgment of state laws).
- Service modifications – The process to be followed in case any service modifications are needed.
- Extra benefits – Priority scheduling, rebates on the work and expedited response times are all examples of service contract add-ons.
- Signatures – Signature lines for both parties to sign.
Benefits Of an HVAC Maintenance Contract
There are numerous advantages to having HVAC service contracts that benefit both parties. For businesses and contractors, these HVAC service contracts play a significant role in maintaining good customer relationships and provide cost-saving opportunities on parts and labor, while home or building owners are often granted priority service on needed repairs.
- Additional benefits of an HVAC service contract include:
- Mutual understanding of what services will be provided and the cost associated with those services.
- Clear instructions on liability and steps toward resolution in the event of a disagreement.
- The steady repair work afforded by HVAC maintenance contracts provide a stable source of income for business owners.
- With an HVAC maintenance contract, the price of components and labor costs for frequent repairs are both reduced.
- HVAC technicians can remain busy even during off-seasons.
Are HVAC Maintenance Contracts Worth It?
Now that we’ve covered what to include on an HVAC contract, one question remains – are HVAC contracts worth it? Well, as we’re discussed, having a well-written HVAC service contract can help both parties involved. HVAC contracts can help ensure customers have the most efficient HVAC equipment for their homes or business while also generating a reliable flow of work and profit for business owners.
When drafting your HVAC contract, we recommend researching all resources available to you to determine the most efficient way to generate HVAC service contracts for your business. Whether it’s automated software or something you plan to handle in-house, referring to these notes on what to include on an HVAC contract will help steer you in the right direction.
